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Our analysis methodology identified the critical points that could be automated with the chatBot, training and implementation with AI Google technology.
The challenge was automating repetitive processes and refining them to drive sales, technical support, and connection to the custom ticket system.
Our analysis defined that the correct tool to train the bot with API connection is Google DialogFlow.
The efficiency of the response after a long training increased sales that did not materialize due to delays or user doubts.
How much would you earn if you increase your sales by 30% like CMT Composity Inc.?
Thanks to an efficient FAQ implemented through ChatBot, this company managed to lower technical support tickets and at the same time, reduced the cost of this section in human resources.
How much can your business save with this service?
Thanks to the Chatbots AI, incidents were solved effectively and quickly, minimizing the hiring of human virtual assistants.
Imagine that the 66% of your customers' queries or complaints are automatically resolved?
“I think that when computers take on certain tasks, it will be difficult for us. It will be a long time before machines match humans with the kind of judgment we exercise in many different areas… I think it's a problem with a solution - now we have to avoid climate change and solve other problems"
BILL GATES - Co-founder of Microsoft.
With our analysis we define the technology to be used to fulfill the main objective: to generate potential clients.
Create a tool that will efficiently automate the generation of leads from the lists of courses offered by the academy, achieving the objective with a limited budget.
Our implementation radically changed the business. The subscriptions in the lists increased with the consequent increase in the turnover of the academy.
With the push of the base course, visitors entered the sales funnel becoming customers.
With a message that invites action, the chatbot increased subscriptions by website visitors.
A simple process was implemented to answer the simplest questions about the courses.
A study was carried out on how to deal with the problem in order to provide the highest value to the end customer and use the most appropriate technology.
To be able to automate all requests on the web with "human" tools and to understand customer queries with exhaustive answers.
The ChatBot was implemented and trained for more than three months to cover all possible questions, and support customers in search of the best solution, before passing them directly to a sales agent.
ChatBot was able to create a procedure to properly channel customers requests.
The Chatbot sent a quick survey through WhatsApp to know the levels of satisfaction of real costumers.
The rapid attention of the tool managed to increase customer retention thanks to its personalized treatment.
We help companies to reduce their operations’ costs with AI
